Unleash efficiency in industrial service
Helpair: The All-in-One AI Software for Industrial Service Teams
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Integration of Corporate Knowledge:
Helpair's generative AI technology transforms access, sharing, and application of corporate knowledge, making vital information accessible to service teams 24/7 Worldwide. This breaks down knowledge and data silos, facilitating a more informed and collaborative service environment. The best part: helpair learns as you use it so it will passively turn into a knowledge management system.
How can I handle an electrical board?
Handling an electrical board requires caution and adherence to safety protocols to avoid electrical hazards. Here are some general guidelines:
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Enhanced Service Quality:
The platform's generative AI capabilities personalize corporate knowledge to the expertise level and language of each employee, enhancing service quality while reducing operational costs through improved efficiency in service calls, onboarding, and training and specially first fix rates
I need an electrical circuit diagram for product x
I found the following electrical circuit diagram for product x:
source: company’s data base
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AI-Driven Efficiency in Service Operations:
Helpair empowers teams to handle increased service demands with AI-driven solutions, intelligently matching inquiries with accurate solutions. This minimizes the need for broad expertise among service employees, addressing challenges of knowledge retention amid high turnover rates.
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Subject: Oven is overheating
Send to: jon.doe@company.com
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Key Areas Enhanced by Helpair
Discover how Helpair revolutionizes helpdesk efficiency, field service responsiveness, and operational intelligence with the power of AI
Helpdesk
Speed up help desk workflows for technical support, troubleshooting and solution finding
Quick Solution Discovery
Locate accurate information swiftly to address customer issues with greater speed and precision.
Integrated Efficiency
Merge Helpair's AI seamlessly into your current systems, enhancing workflow fluidity.
Team Synergy
Enable real-time collaboration across departments, fostering innovative solutions and insights.
Field service technician
Equip field technicians with Helpair’s AI assistant for on-demand 24/7 support and guidance, globally
Improved Resolution Rates
Utilize Helpair to boost first-time fix rates, reducing repeat visits and downtime.
Service Knowledge
Instantly find vital service knowledge and swiftly solve machine issues with precise instructions and technical documentation.
Mobile Accessibility
Use Helpair to get the right information on any device in the field.
Frequently Asked Questions
Helpair uses advanced AI to quickly provide technicians with essential information for troubleshooting and solving technical issues. It streamlines tasks, reducing time and effort, enhancing rather than replacing technicians’ capabilities. This makes their job more efficient and focused on applying their expertise.
Helpair is designed for a wide range of users in the technical service industry, including service technicians, helpdesk professionals, and operational managers. Anyone involved in maintenance, repair, or customer support for technical products and services can find Helpair beneficial for improving efficiency and productivity.
Helpair is adept at solving a variety of service-related problems. This includes providing quick answers to technical questions, helping diagnose and fix equipment issues, offering guidance on maintenance procedures, and even assisting in training new employees. It’s a versatile tool that can adapt to many different challenges faced in the field of technical service.
Helpair’s final release is on the horizon, but you can get a competitive edge now by joining our live beta. Test drive the future of AI in technical services and enjoy special conditions while helping us refine our offerings.
Absolutely. Protecting your data and privacy is a top priority for us. We store data for each customer in a dedicated environment, utilizing European servers to ensure strict adherence to GDPR regulations.
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Want to see more?
Arrange a session with our co-founder for a live demonstration of Helpair. Discover how it can enhance your team’s workflow and clarify questions.
